ThinkSend Privacy Policy
ThinkSend is operated by JK Design (a.k.a. JK Print). At ThinkSend, we respect the privacy needs of our valued customers and members. This Privacy Policy outlines what specific information is gathered on the ThinkSend Web site and how that information is used.
Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, good will and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free to contact us.
Information Collection and Use
ThinkSend explicitly asks when we need information that personally identifies you ("Personal Information"). Your personal information is used to create your personal access to our email marketing product, and to contact you in the course of using this product. Financial information that is collected is used to verify, identify and to bill either you or your company for products and services, as applicable. Demographic and profile data collected by ThinkSend may be used to tailor this Web site or any requested email communications, and to display information that is more relevant to you. ThinkSend also compiles demographic and product use information in the aggregate only, and may make that aggregate information publicly available. Under no circumstances will ThinkSend make any personal information about an individual user available to anyone.
Your email address is used only to send you information that you have requested. As part of your use of our email marketing software, ThinkSend allows you to elect to receive, or not receive, certain information from ThinkSend. ThinkSend adheres strictly to a permission-based email policy. Except as mentioned above, ThinkSend will not send you unsolicited email information, commercial offers or advertisements. ThinkSend will not sell, rent, or loan our contact lists or our customer's contact lists (including customer data) to any outside firms, nor will ThinkSend use customer contact lists for our own marketing purposes. All emails that you have requested will provide the option for you to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.
Subscriber Lists, Campaign Content and Campaign Reports
ThinkSend ensures that all subscriber lists, email content and reports remain private and confidential. ThinkSend may scan the content of your campaigns to ensure it complies with our Terms of Use to prevent deployment of defamatory, inaccurate, abusive, obscene, profane or threatening content or material that is racially or ethnically offensive. ThinkSend will not sell, rent, loan or invite external access to a customer's contact lists. ThinkSend will not use customers' contact lists for any purpose.
Communications from the Web Site
Special Offers and Updates - We send all new users a welcoming email to verify their new account and confirm their password and username. Established users will occasionally receive a newsletter and information on products, services and special offers. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Customers can unsubscribe via the unsubscribe mechanism at the bottom of each email.
Newsletter - If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users' privacy, we provide a way to opt out of these communications via the unsubscribe mechanism at the bottom of each email.
Service Announcements - On rare occasions, it is necessary for us to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance, we may send users an email to notify them of this. Generally, users may not opt out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
Customer Service - We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account. We reply via email or phone, in accordance with the user's wishes.
Website Usage Information
We use your IP address to help diagnose problems with our server, and to administer our Web site. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas of our Web site are visited most often by our users based on traffic to those areas. ThinkSend does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative Web site for you.
Security Technology
ThinkSend has made a substantial investment in the latest server, database, backup and firewall technologies to protect our information assets. These technologies are deployed as part of our sophisticated security architecture. All data resides in a tightly controlled, secure data center. These investments mean that information about the identity and preferences of individual members is never accessible to anyone outside ThinkSend. We will maintain safeguards to protect the security of these servers and your personally identifiable information.
Policy Modifications
We may change this Privacy Policy from time to time. If/when ThinkSend makes changes to this privacy statement, we will highlight the changes on our homepage and email users who have given us permission to do so. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy without your prior consent.
Contacting ThinkSend about Privacy
If you have any questions about our privacy statement, the information we have collected from you online, the practices of this site, or this Web site, please contact us.
Postal Address
ThinkSend
c/o JK Design
465 Amwell Road
Hillsborough, NJ 08844
Phone: 908-428-4700
Fax: 908-428-4701
Email: see our Contact Us page
